In the event of a traffic accident, the first priority is to ensure safety at the scene and prevent further consequences. If there is material damage or injured parties, it is essential to immediately call the police to prepare an official report. We also recommend recording all relevant details of the accident participants, as well as the contact information of witnesses.
Once the accident is reported to Rent a Car Belgrade Bel, our agents will guide you through the next steps, including all necessary documentation and, if required, the arrangement of a replacement vehicle. Timely notification allows us to respond quickly and efficiently, in accordance with the rental and insurance terms.
If a technical malfunction occurs, it is advised to immediately stop driving and notify the agency. Depending on the circumstances, we will provide roadside assistance or arrange a replacement vehicle, so your journey can continue smoothly and with full safety.